PrivacyPolicy

This policy explains how Rosewood Tree Care Ltd (company no. 16718060), 4 Meadow Dell, Hatfield, England, AL10 0SF, uses personal information. We are the data controller for information you give us.

What we collect

• Your name, phone number, email address and property address when you contact us.
• Details of the work you would like, including any photographs you send.
• Records of quotations, work carried out and payments.

How we use it

• To respond to your enquiry and provide a quotation.
• To arrange and carry out the work you request.
• To keep business and accounting records we are legally required to keep.

We rely on taking steps at your request before entering a contract, performing that contract, and complying with legal obligations. We do not sell your information or use it for marketing without your consent.

Sharing

We only share information where needed to run the business, for example with our accountant, insurer or IT providers, or where required by law.

How long we keep it

Enquiries that don’t lead to work are deleted when no longer needed. Records of work and payments are kept for as long as required for tax and legal purposes.

Your rights

You can ask to see, correct or delete your information, or object to how we use it. Email rosewoodtreecareltd@gmail.com. You can also complain to the Information Commissioner’s Office at ico.org.uk.

This website

Our enquiry form and chat are provided by ScaleSuite / LeadConnector, and our map by Google. These optional services only load after you accept optional cookies. They may receive device, browser and enquiry information and use cookies or similar storage. See our cookie policy for details and use Cookie settings in the footer to change your choice. You can call or email without enabling them.